Services

    • Dr Herron has a special interest in children’s health and experience treating children of all ages including:

      • 1 & 6 week newborn checks

      • Assessment of developmental milestones and developmental concerns

      • Childhood illnesses

      • Childhood immunisations

      • Sleep and feeding

      • Child growth and development

      • Common childhood illnesses

      • Adolescent physical and mental health

    • Please remember to bring your Blue Book with you so we can keep it up to date.

    • Immunisation from birth is highly recommended for all Australian children. The National Immunisation Program covers the cost of routine childhood immunisations recommended for all children in Australia. 

    • Routine childhood immunisations help to protect your child against diphtheria, tetanus, whooping cough (pertussis), polio, pneumococcal disease, meningococcal C disease, hepatitis B, Haemophilus influenzae type b (Hib), rotavirus, chickenpox (varicella), measles, mumps and rubella (German measles) and influenza.

    • By law, there are particular immunisation requirements that your child needs to meet in order to go to childcare, kindergarten and primary school and childhood immunisations must be up-to-date before your child starts childcare and kindergarten.

    • The current NSW immunisation schedule can be found at: https://www.health.nsw.gov.au/immunisation/publications/nsw-immunisation-schedule.pdf

    • Bexsero® (Meningitis B) is not currently part of the NSW Childhood Immunisation Schedule, though it has been adopted in the Schedule by other Australian states and is highly recommended. 

    • Depending on the age of your child the regime of vaccination may vary.

      • 3 dose schedule: children aged 6 weeks to 12 months of age

      • 2 dose schedule: children 12 months of age+

    • Bexsero can be safely administered with other National Immunisation Program (NIP) vaccines. If you are interested in Bexsero or would like further information book an appointment with Dr Graham.

    •  Preparing for Bexsero®

      • Fever (≥ 38.5°C) in young children aged less than 2 years is a common and expected adverse event following Bexsero administration.

      • Paracetamol is recommended with every dose of Bexsero for those less than 2 years of age.

      • The 1st dose of paracetamol is recommended prior to, or within 30-minutes of vaccination.

  • Valita

    • A current and comprehensive travel medicine service. A convenient service that is tailored to each individual’s personal needs and itinerary.

    • Advice regarding malaria prophylaxis and other medications that may be recommended for your travel including most travel vaccinations, which are available on site including yellow fever vaccination.

    • Making an Appointment

      • Please advise reception the appointment is for travel medicine or select the appropriate appointment online.

      • Allow six weeks before your departure date for the first visit to maximize vaccine coverage. This is not always possible but is ideal. Whatever your departure date you can still get advice.

    • Fees

      • The initial consult fee starts from $110. Fees will depend on the length and complexity of your appointment.

      • You will be eligible for a Medicare rebate.

      • Vaccines will incur an additional fee. If you have private insurance with pharmaceutical cover, you may be able to claim a portion of the vaccine costs.

    • For the appointment

      • Please bring along details of your travel plans including the length of your trip, your accommodation and planned or possible activities. These are important factors when advising you regarding travel health so that we can give you the best possible advice.

      • Alert us if you have any allergies, chronic illnesses, or take any medications. If you are new patient, a health summary from your previous GP may be helpful.

    • See the Australian Health Department's hints for travelers here for more information.

    • Comprehensive women’s health service include:

      • Pregnancy planning and care 

      • Antenatal Shared Care @ RHW & RPA  

      • Fertility advice

      • Parents & bubs consultations 

      • Diagnosis and management of endometriosis

      • Diagnosis and management of Polycystic Ovarian Syndrome (PCOS)

      • Assessment and management of breast symptoms.

      • Preventative health screening including cervical screening (pap smears)

      • Sexual health screening and sexual dysfunction

    • Please advise reception if you require a women’s health check so they can book you a long consultation.

    • Pregnancy planning is recommended for all women and couples. A pregnancy planning consult aims to assess and optimise the health of women planning pregnancy and their partner. 

    • A woman’s health and wellbeing before conception can affect her baby’s health and development, there are many factors to consider prior to becoming pregnant to give the best chance of a healthy pregnancy and baby.

    • Dr Herron provides advice around investigations and screening that is recommended prior to becoming pregnant, as well as lifestyle factors to optimise fertility.

  • You are pregnant

    • We recommend the first pregnancy visit take place prior to 8 weeks. At this visit you will be provided with information regarding ongoing pregnancy care as well as investigations that are recommended through the first trimester and beyond.

    • Dr Herron is accredited to provide antenatal shared care in conjunction with The Royal Hospital for Women. Shared care is for women with uncomplicated pregnancies who will deliver at RHW. It provides personalised and continuous care with your GP before and after delivery. It provides convenience and expert care and is a more affordable option compared to private obstetric care.

New Patients Welcome

Appointments

  • Consultations are by appointment only.

  • You can book an appointment online through AutoMed Systems.

  • Please book a longer appointment for complex or multiple problems.

  • Appropriate medical guidelines are followed for your safety and for Medico-legal purposes. This means the length of the consultation will be determined based on clinical requirements.

  • All new patients will require a long appointment (Face-to Face) to ensure there is enough time to take a full medical history.

Results

Please book an appointment.

  • You may receive an SMS once your investigation/s has been reviewed.

  • The reception staff and nursing team are not authorised or qualified to provide results over the phone. You are required to book an appointment either face to face or via telehealth to discuss results. Patients will receive an SMS if an appointment has been requested.

Covid

In order to ensure the safety of all patients, please wear a mask if you have any respiratory symptoms.

These symptoms may include a sore throat, fever, cough and runny nose.

It is also recommended for you to complete a Rapid Antigen (RAT) test for covid prior to your appointment with me.

Patient Information

Fees

Standard Appointment

  • $110 Fee ($100 Discount Rate)

  • $43.90 Rebate

Long Appointment

  • $200 Fee ($180 Discount Rate)

  • $84.90 Rebate

Extended Appointment

  • $300 Fee ($250 Discount Rate)

  • $125.10 Rebate

Comprehensive Appointment

  • $380 ($340 Discount Rate)

  • $202.65 Rebate

Please Note

  • Fees will depend on the length of the appointment and the nature of the appointment as per MBS requirements.

  • All consultations will be charged privately.

  • Children under 5 years of age will be charged a discounted rate.

  • Payment is required at the time of the consultation.

  • Non attendance fees apply if appointments are cancelled within 2 hours of your appointment time.

  • Additional charges will be incurred when associated with procedures. These are out of pocket fees and are non refundable by Medicare.

  • You will be consented for the costs of any procedures at the time of your consultation.

Communication

Reminders

Dr Herron is committed to preventive healthcare. You will routinely receive recalls and reminders via SMS. Please advise, if you do not wish to receive reminders.

Telephone

If you wish to speak with the doctor you will need to schedule an appointment to speak with the doctor. If your phone call is urgent, we will put you through to a nurse for further triaging.

For emergencies please call 000 immediately. For non-urgent matters a message will be taken and forwarded.

Emails

We will not email any confidential documents or information unless you have requested this via email or you have accepted the risks involved verbally. The preference is to avoid using email communication as it is not secure. Password secured documents may be sent via software.

SMS

The practice may SMS you to confirm your appointments, advise you to book in a follow up appointment or as a reminder.

eHealth

Patients can request for their health summary to be uploaded to their My Health Record at the time of their consultation.

eScripts

Now available securely via email.

  • Sydney Medical Service

    Telephone 1300 466 347

  • About this policy

    Dr Lucy Herron ABN: 12 297 447 172 (“us”, “we”, or “our”) recognises the importance of your privacy and respects your right to control how your personal information is collected and used.

    We are an APP Entity as defined in the Privacy Act 1988 (Cth) (the “Act”). This privacy policy is aligned with the Australian Privacy Principles as set out in the Act and describes the way that we may collect, hold and disclose personal information.

    This Privacy Policy applies to our website, https://www.coogeebeachdoctors.com.au/ (the “Site”) which is operated by us, and to the products and services provided by us. In this policy “Personal Information” means any information that may identify you, or by which your identity might be reasonably determined.

    The information you provide us may include, amongst other things, your name, address, email address, and phone number. “Sensitive Information” means any information about an individual’s racial or ethnic origin, political opinions, memberships of a political organisation, religious belief or affiliation, philosophical belief, membership of a professional or trade association, membership of a trade union, sexual preference or practices, criminal record or health information.

    Collection

    The purpose for which we collect personal information is to provide you with the best service experience possible on the website and for our internal business purposes that form part of normal business practices.

    Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website. To provide services to you, we may collect Personal Information, such as your contact details, including your name, email address and contact phone number, your business or company name; your payment and billing information, which we use to bill you for the Services and to process your payments, including credit card details.

    We may also collect details of conversations we have had with you or any other information relevant to us. We may also collect Sensitive Information about you, such as medical reports, referrals, medication, health history and other important health information where you consent, and such information is reasonably necessary to provide our services to you.

    We automatically collect through our Site and Services, information that is often not personally identifiable, such as the website from which visitors came to our Site, IP address, browser type and other information relating to the device through which they access the Site. We may combine this information with the Personal Information we have collected about you.

    Use & Disclosure

    Personal information collected by us will generally only be used and disclosed for the purpose it was collected. This includes maintaining your account and contact details. We may disclose your personal information to third parties or contractors who are integral to the provision of our services including Accreditation and quality assurance activities to improve individual and community health care and practice management.

    We may from time to time use personal information for another purpose where it would be reasonably expected by you or if permitted by the Privacy Act, including to effectuate or enforce a transaction, procuring advice from legal and accounting firms, auditors and other consultants. We may also disclose your personal information in circumstances where we are compelled by Australian legislation or a court of law to do so. We may also (for reward) use and share aggregate or non-personally identifying information about clients for market analysis, research, marketing or other purposes.

    We will not disclose, sell, share or trade your Personal Information to any third parties unless we first receive your consent. In the event that we sell our business, or engage in a transfer, mergers, restructure or change of control or other similar transactions, customer information (containing personal information) is generally one of the business assets that forms part of the transaction. Your personal information may be subject to such a transfer. In the unlikely event of insolvency, personal information may be transferred to a trustee or debtor in possession and then to a subsequent purchaser.

    We may provide health Information to other medical service providers, such as other general practitioners or specialist medical practitioners. We will only supply this information with your consent, or in circumstances where it is required for the delivery of health services, such as referral to another health service provider, billing and liaising with government offices regarding Medicare entitlements and payments, where it is necessary to prevent or lessen a serious threat to a patient’s life, health or safety, or other reason as permitted by law.

    Access & Accuracy

    You can access and/or correct information we hold about you at any time by contacting us at admin@coogeebeachdoctors.com.au. We encourage you to contact us to keep your Personal Information up to date. We will respond to your request for Personal Information within a reasonable time. We reserve the right to charge an administration fee to cover the costs of responding to your request, for example, where Personal Information is held in storage. If required by law or where the information may relate to existing or anticipated legal proceedings, we may deny your request for access to your information. We will respond to your request, setting out the reasons for our refusal in writing.

    Storage & Security

    We will take reasonable steps to protect your personal information from misuse, loss, unauthorised access and modification or disclosure. We use commercially reasonable physical, technical and administrative measures to protect Personal Information that we hold, including, where appropriate, password protection, encryption, and SSL to protect our Site. Despite taking appropriate measures to protect personal information used and collected by us, please be aware that no data security measures can guarantee 100% security all of the time.

    We cannot guarantee the security of any information transmitted to us via the internet and such transmission is at your risk. If we no longer require the use of your personal information, we will take reasonable steps to destroy or permanently de-identify it. Personal information may be stored electronically through third party data centres, which may be located overseas, or in physical storage at our premises or third-party secure storage facilities. You are solely responsible for maintaining the secrecy of any passwords and other account information pertaining to our Platform, apps or services.

    Data Breach Notification Scheme

    If we have reason to suspect a data breach has occurred, we will undertake an assessment in accordance with the Notifiable Data Breach Scheme. If we determine there has been an eligible data breach, we will notify you as soon as reasonably practicable. If the breach relates to the My Health Records Act, we may disclose your personal information to the My Health Records System Operator under s 73A of that Act.

    Data Breach Notification Scheme

    If we have reason to suspect a data breach has occurred, we will undertake an assessment in accordance with the Notifiable Data Breach Scheme. If we determine there has been an eligible data breach, we will notify you as soon as reasonably practicable. If the breach relates to the My Health Records Act, we may disclose your personal information to the My Health Records System Operator under s 73A of that Act.

    Identifiers

    An identifier is a unique number assigned to an individual to identify them. Identifiers include Medicare Numbers and Tax File numbers. We will not adopt as our own any identifier of you or use or disclose an identifier of you which has been assigned by a government agency, unless permitted under the Act.

    Anonymous Health Care

    You may request to remain anonymous when you seek health services from your doctor. While we endeavour to comply with any request to use your doctors services anonymously or using an alias, there may be circumstances in which it is unlawful or unpracticable to do so. Your health care will always remain our priority, and we are unable to provide services in circumstances where treating you anonymously may compromise your treatment or health outcomes.

    We cannot provide Medicare rebates or access to Veterans affairs entitlements without properly identifying you. If you request to be seen anonymously you will also not be able to access the Pharmaceutical Benefits Scheme in the event you require any medication. We have a legal obligation under the Public Health Act, to report certain medical conditions. If you’re diagnosed a prescribed medical condition, they must make a report, including your identity, to the Health Department.

    Career Applications

    Employment applications and resumes collected by us are safely and securely stored and only used for the purposes for which they were collected.

    Cookies, web beacons and analytics

    When you interact with our Site, we strive to make your experience easy and meaningful. We, or our third-party service providers, may use cookies, web beacons (clear GIFs, web bugs) and similar technologies to track site visitor activity and collect site data. We may combine this data with the Personal Information we have collected from Customers. Examples of information that we may collect include technical information such as your computer’s IP address and your browser type, and information about your visit such as the products you viewed or searched for, the country you are in, what you clicked on and what links you visited to get to or from our site. If we identify you with this information, any use or disclosure of that information will be in accordance with this Privacy Policy.

    Third-party websites

    At times, our Site may contain links to other, third-party websites. Any access to and use of such linked websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

    Marketing emails

    We may send you direct marketing emails and information that may be of interest to you.

    These communications will only be sent via email and in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth) as you consented to upon registering for our Services. If, at any time, you would like to stop receiving these promotional emails, you may follow the opt-out instructions contained in any such email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails or promotions from us, we still may send you email about your account, your account, or for other customer service purposes. We do not provide your personal information to other organisations for the purposes of direct marketing. If you receive communications from us that you believe have been sent to you other than in accordance with this Privacy Policy, or in breach of any law, please contact us using the details provided below.

    Consent to international transfer

    We may transfer your Personal Information to organisations in other countries. Recipients may include our related entities or employees, external service providers such as administration providers or information technology providers such as cloud storage and data processing. We only transfer information where we reasonably believe that the recipient is legally or contractually bound to principles that are substantially similar to the Australian Privacy Principles.

    Changes to this policy

    We may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our Site - you should check periodically to review our current Privacy Policy, which is effective as of the effective date listed above. Your continued use of any of our Site and Services constitutes your acceptance and understanding of the Privacy Policy as in effect at the time of your use. If we make any changes to this Privacy Policy that materially affect our practices with regard to the Personal Information we have previously collected from you, we will endeavour to provide you with notice in advance of such change by highlighting the change on the Site, or where practical, by emailing Customers. This policy is current as of 1 July 2024.

    Complaints and Enquiries

    If you have any questions or complaints regarding privacy, or if at any time you believe we may have wrongfully disclosed your Personal Information or breached our privacy policy, please contact us on 02 9665 5438 or lodge your complaint in writing to:

    Laura Moran Practice Manager Coogee Beach Doctors 4/56 Carr Street, Coogee NSW 2034 or via email at admin@coogeebeachdoctors.com.au

    If you are not satisfied with our response you are entitled to contact the Office of the Australian Information Commissioner, by phoning 1300 363 992 or writing to the Director of Complaints. Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 1042.

  • Your feedback is valued and encouraged. A response will be given as soon as possible.

    From time to time you may be asked to complete a confidential evaluation questionnaire as part of AGPAL accreditation.

    If you are unhappy with any aspect of the care received please speak with someone at the practice.

    We believe problems are best resolved directly between the parties, as this helps us to continuously improve. If however, the problem is not resolved, you may wish to contact the NSW State Government authority for dealing with medical complaints (details below).

    Health Care Complaints Commission Locked Bag 18 Strawberry Hills NSW 2012